Privacy Policy
Last updated: February 1, 2026
1. Introduction
At Provision ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at provision.fund. Please read this policy carefully to understand our practices regarding your personal data.
📊2. Information We Collect
Account Information
- Email address
- Name (optional)
- Shipping addresses you provide
- Phone number (for delivery notifications)
Wallet & Transaction Data
- Public wallet addresses (for payment verification)
- Transaction signatures and amounts
- Order history and purchase details
Note: We never have access to your private keys or seed phrases.
Agent Data
- Agent API keys and identifiers
- Agent activity logs (orders, queries)
- Spending limits and configurations
Technical Data
- IP address
- Browser type and version
- Device information
- Usage patterns and interactions with our platform
⚙️3. How We Use Your Information
We use the information we collect to:
- Process Orders: Fulfill purchases, process payments, and arrange shipping
- Provide Services: Enable AI agents to interact with our platform on your behalf
- Communicate: Send order confirmations, shipping updates, and important service announcements
- Improve Our Platform: Analyze usage to enhance features and user experience
- Security: Detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: Meet regulatory requirements and respond to legal requests
🚫4. We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties. Period.
Your data is used solely to provide and improve our services. We will never monetize your personal information by selling it to advertisers, data brokers, or other third parties.
🤝5. When We Share Information
We may share your information only in these limited circumstances:
- Shipping Partners: We share shipping addresses with carriers (USPS, UPS, FedEx) to deliver your orders
- Payment Verification: Transaction data is publicly visible on the Solana blockchain by nature of the technology
- Service Providers: Trusted third parties who help us operate (hosting, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, subpoena, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets (you would be notified)
🍪6. Cookies & Tracking
We use cookies and similar technologies to:
Essential Cookies
Required for the platform to function. These keep you logged in and remember your preferences.
Analytics Cookies
Help us understand how visitors use our site so we can improve it. We use privacy-respecting analytics that don't track you across sites.
You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.
We do not use advertising cookies or participate in cross-site tracking networks.
🔒7. Data Security
We implement industry-standard security measures to protect your data:
- All data transmitted via HTTPS/TLS encryption
- Secure, encrypted database storage
- Regular security audits and monitoring
- Limited employee access on a need-to-know basis
- API keys are hashed and never stored in plain text
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.
📁8. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
Order and transaction records are kept for 7 years for tax and legal compliance. You can request deletion of your account and associated data at any time (see Your Rights below).
✋9. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (with some exceptions for legal compliance)
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@provision.fund. We will respond within 30 days.
10. International Users
Our services are primarily operated from the United States. If you are accessing our platform from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.
11. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us:
Provision
Attn: Privacy
United States